Shipping and Payment policy
All orders under $100.00 ship for a flat rate of $9.99. Orders over $100.00 ship for free.
Processing & Dispatch
We carefully pack and ship orders Monday through Friday.
Orders placed on business days before 11:00 AM CET are typically dispatched the same business day. Orders placed after this cutoff time, or on weekends/holidays, are dispatched the next business day.
Please note: processing times may vary during peak periods, promotions, or when additional order verification is required.
Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Shipping Time
Estimated delivery time is 7–14 business days, depending on the destination and local postal services.
Once your order is shipped, you will receive a tracking number by email.
Customs & Duties
International orders may be subject to customs fees or import taxes depending on your country’s regulations. These charges are the responsibility of the customer.
Please note that once the package has been handed over to the carrier, delivery times may vary due to customs, local postal services, or other external factors beyond our
Shipping Address Responsibility
Please check your shipping address carefully before placing an order.
If a package requires re-shipment due to an incorrect or incomplete address provided at checkout, or if it is returned to us as undeliverable by the carrier, additional shipping charges may apply for re-shipment.
Refunds & Returns Related to Shipping
Shipping charges are non-refundable (except where required by law).
If you would like to know more about returns and refunds, please review our Refund & Return Policy.
Shipping Destinations, Delivery Time & Courier Partners
Shipping time: 7–14 business days (after dispatch)
Delivery method: Standard international airmail. Parcels are shipped via standard post and delivered national postal services in the destination country.
Singapore: SingPost
United States USPS (final-mile delivery)
India: India Post
Belarus: Belposhta
Denmark: PostNord
Finland: Posti
France: La Poste
Germany: Deutsche Post
Greece: ELTA (Hellenic Post)
Ireland: An Post
Israel: Israel Post
Italy: Poste Italiane
Poland: Poczta Polska
Romania: Poșta Română
Russia: Russian Post
Ukraine: Ukrposhta
United Kingdom: Royal Mail
Kazakhstan: Kazpost
Australia: Australia Post
Austria: Österreichische Post
Japan: Japan Post
New Zealand: New Zealand Post
We accept credit and debit cards issued by Visa, Mastercard, American Express, Payments can also be completed via PayPal, Apple Pay, ShopPay.
Contact
If you have questions about shipping, please contact us at maneo@maneoshop.com